Careers with Rail Operations (UK) Limited
Rail Operations (UK) Limited is the UK’s only train operating company dedicated to operating trains on behalf of the rolling stock engineering, train manufacturing, and leasing sectors. We also operate trains on behalf of the train operating community. Our train operation is dynamic, expanding and traverses the entire UK rail network. We operate a vast range of traction and rolling stock.
Duty Control Manager
Duty Control Manager
Location: Derby HQ
Contract: Full Time/Shift Pattern Roster
We currently have the opportunity for an experienced Duty Control Manager to join the Rail Operations Group team.
The purpose of the role is to ensure that ROG has a Control function, with supporting systems, processes and procedures that operates at the highest possible level ensuring seamless delivery of the train plan.
Role and Responsibilities:
Working as a Duty Control Manager who has overall responsibility for the safety, operation and performance of Rail Operations Group train plan on all shifts.
To ensure clear communication in the correct timescales to facilitate the safe and efficient operational performance of the train plan.
To deal with the reporting and recording of any Incidents, Accidents, Environmental occurrences in a professional and efficient manner informing the appropriate parties in the correct timescales in accordance with company procedures.
To manage all aspects of Rail Operations Group train plan including staff and resource issues and work towards successful completion of work on their shift.
To ensure all work undertaken is recorded and logged in detail to an appropriate standard in real time.
Management of all personnel on their shift in terms of all short-term changes, sickness and exceedances.
Produce reports to the requirements of the Business.
Management of Safety, Accidents, Incidents, Environmental issues.
Liaise with the maintenance department on all issues affecting Loco performance.
To assist in the response to any SPAD or Incidents involving the train plan when on duty or available to attend.
To receive information and react as an escalation and management centre for any issues on shift.
Assist in the management of the standards inside the control room to facilitate an efficient and professional operation.
Qualifications and Education Requirements:
Educated to GCSE level in English, Maths and Science
5 years experience within railway operations – preferably within a railway Control Office environment.
Preferred Skills:
Full Driving License
Proven interpersonal skills and delivery through teams
Analytical and problem-solving skills
Excellent communication skills at all levels and with all stakeholders
High degree of accuracy and attention to detail.
Closing date for applications 27th April 2025.
If you are interested in applying for this position, please forward a covering letter and your CV to [email protected]