Careers with Rail Operations (UK) Limited
Rail Operations (UK) Limited is the UK’s only train operating company dedicated to operating trains on behalf of the rolling stock engineering, train manufacturing, and leasing sectors. We also operate trains on behalf of the train operating community. Our train operation is dynamic, expanding and traverses the entire UK rail network. We operate a vast range of traction and rolling stock.
Account Manager
Account Manager
Location: HQ Derby
Salary: Competitive plus benefits
Job Type: Full-time
We are seeking an experienced and motivated Account Manager to join our team. As the Account Manager, you will be responsible for maintaining and growing relationships and opportunities with our customers. You will serve as the main point of contact for customers and stakeholders, successfully delivering contracts in order that the company and it’s partners deliver customer value whilst maximising profit ensuring their needs are met whilst providing exceptional customer service. This is a full-time position with competitive salary and benefits.
MAIN DUTIES AND RESPONSIBILITIES
- Develop an in-depth understanding of the market and individual customer needs.
- Maximise revenue opportunities through effective account management.
- Develop a deep understanding of both our cost drivers and those of our customers.
- Prepare budget forecasts & Board papers as required. Provide detailed revenue forecasts and projected cost analysis as required.
- Conduct regular contract reviews with the customers, providing KPI reports for each review.
- Initiate and progress through to closure contracts, contract amendments, variation orders, heads of terms agreements etc in conjunction with other internal functions.
- Ensure customer obligations under the contract are fulfilled, and company contract commitments are delivered.
- Contribute to marketing and contracting activities.
PREFERRED SKILLS
- Engineering background with proven experience in account management.
- Strong analytical skills to analyse data and identify trends.
- Leadership abilities to effectively manage client relationships and drive results.
- Proficiency in Microsoft Office suite (e.g. Word, Excel, PowerPoint).
- Detailed understanding of contracts and contract management
- Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with stakeholders at all levels.
- Proactive attitude with a focus on delivering high-quality results in a dynamic and fast paced environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Closing date for applications – 21st April 2024
If you are interested in joining us, please forward a covering letter and your CV to [email protected]
Supply Chain Manager
Supply Chain Manager
Location: HQ Derby
Salary: Competitive plus benefits
Job Type: Full-time
The Supply Chain Managers principal role is to support the Account Manager. Responsible for the management of the supply chain this role forms the key contact for suppliers and partners regarding warranties and spares and tooling, whilst forming the focal point for customers and contracts. Management and maintenance of all business systems and administrative processes are also key responsibilities of the postholder. Reporting directly to Account Manager, the incumbent will play a pivotal role in providing management support throughout the business.
MAIN DUTIES AND RESPONSIBILITIES
- Purchasing, procurement, supplier approval & contract maintenance.
- Asset management, management of warranty claims & procurement process.
- Liaison with Finance Department.
- Customer/Supplier contact for CRE.
- Manage spares, tooling and other logistics procedures.
- Ensure depot logistics requirements and minimum order items are in place and maintained.
- Handle loco data and OTMR processes.
- Support organisation with administrative processes and procedures.
- Produce press releases and foster a positive working relationship with rail media.
PREFERRED SKILLS
- Engineering background with proven skills in procurement would be an advantage.
- Be a holder or working toward Chartered Institute of Logistics membership.
- Proficiency in Microsoft Office suite (e.g. Word, Excel, PowerPoint).
- Detailed understanding of contracts and contract management.
- Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with stakeholders at all levels.
- Proactive attitude with a focus on delivering high-quality results in a dynamic and fast-paced environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Closing date for applications – 21st April 2024
If you are interested in joining us, please forward a covering letter and your CV to [email protected]